We hope you like the product you ordered! However, in case you are not 100% satisfied, we have made the return process very simple.
How long will it take for me to return the goods, and do I have to pay for shipping?
1. You have up to 15 days to return the goods. You must send it back and postmark within 15 days of receiving the returned package. No returns will be accepted 15 days after receipt of the order.
2. For any order, free shipping on the first return. You just need to contact us, we will provide you with a return label, and then send the package back and postmark within 15 days from the date of receipt.
3. If you have already returned an item from the order, but want to make an additional return for an additional item, you must perform this operation within 15 days of the date of receipt. There are two ways:
① You can use the shipping label we provide and pay a shipping fee of 8.99 USD, which will be deducted from your refund.
② You can use your own transportation method at your own expense.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.